Why Are We Called HIPAA Video?

As an advanced telehealth platform provider, our name says it all.

We are a HIPAA compliant video conferencing system designed to serve healthcare providers in today's rapidly evolving telehealth market

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In telemedicine, HIPAA Compliance is essential.

The Health Insurance Portability and Accountability Act (HIPAA) was created in 1996, to protect health insurance carriers’ medical data, and to assure integrity, confidentiality, and accessibility. This civil law requires healthcare organizations to follow regulations controlling patient data, and work to improve the productivity and performance of the healthcare industry. The bill passed by President Bill Clinton promises to work towards creating a more cost-efficient and straight-forward healthcare system in the United States.

It's Paperless

Reducing the amount of paperwork that piles up in the healthcare system, as paper has the potential to be misplaced, lost, or stolen.

It's the Future

Saving billions of dollars in the healthcare industry.

It's Safe

Reducing health care fraud and abuse.

Improving Structure

Boosting business and system arrangement.

Better Data Transfer

Helping to put forward efficient transfer of healthcare data between covered entities.

Better Services

Increasing benefit to healthcare professionals, insurers and the general public.

Why HIPAA Video?

We don’t have “HIPAA” in our name just for show.

The Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services has defined telehealth. It is the use of electronic information and telecommunications technologies to support and promote long-distance clinical health care, patient and professional health-related education, public health, and health administration. Basically this means health care conducted remotely through technology. Technologies include videoconferencing, the Internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

In today’s society, a majority of the population is accustomed to using video chat for personal and professional needs. Why not for medical needs as well?

  • Personal.

Video calling has allowed society to develop and maintain relationships with family members, friends, and significant others that live thousands of miles away.

  • Professional

The vast growth in worker’s efficiency and performance has been supported by video conferencing.

  • Healthy.

With the use of telehealth technologies, today’s society has the potential to enhance their physical, mental, and emotional health.

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Common Misconceptions

HIPAA compliance is the cornerstone of HIPAA Video

HIPAA Video offers a simple and easy to use interface.

  • Entirely cloud-based
  • Requires NO software downloads
  • Requires NO purchasing of additional equipment

If you can use a smartphone you can easily use HIPAA Video.

Most Americans today have at least some familiarity with modern technology. 96 percent of Americans own some type of communications device and will have no trouble using HIPAA Video’s telehealth platform.

HIPAA Video’s interface is user-friendly and makes it easy for anyone!

All you need to schedule a HIPAA Video telehealth appointment is internet access and a compatible device. HIPAA Video’s platform is compatible with nearly all of the most commonly used devices and operating systems.

Providers are able to provide patient-centered care with the use of telehealth.

Telehealth technology was actually initiated to increase the accessibility and quality of care for patients who do not have access to the healthcare they need.

Recent calls for social distancing and concern about potential sources of infection and exposure to harmful germs or viruses have increased demand for telehealth. In many cases, it is the safer better option available for patient care.

The increase in providers who offer telehealth services has made it so patients can receive personalized one on one clinician visits through the use of HD video session meetings.

Patients who choose telehealth are able to save their time and money. They are able to avoid potentially risky visits to Dr’s offices and hospitals.

These patients save money on travel-related expenses such as gas, public-transportation, hotel costs, and food accommodations when traveling to see a specialist, plus lost wages from taking time away from work.

They are able to access the healthcare they need in the environment that is best for them.

HIPAA Video made telehealth affordable for everyone!

Most major insurance companies cover telehealth appointments, and providers are eligible for reimbursement. Twenty-eight states currently require both Medicaid and private insurance companies to cover telemedicine services just as they would for an inpatient doctor visit.

Taking into consideration the amount of money patients potentially save in personal expenses, telehealth services actually make receiving quality healthcare less costly than ever before.

To find out more about reimbursement parity laws and telemedicine policies per state, click here.

Our telehealth platform is entirely HIPAA Compliant!

Privacy and Security Concerns with Telemedicine

Innovated solutions, such as telemedicine, helps to provide access to quality care for patients in remote areas. However, when a patient’s information and health data is recorded electronically and stored in a third party system, it is vital that the data is protected from any breaches or unauthorized disclosures. Such breaches and disclosures have the potential to result in hefty fines and lawsuits.

Privacy and security risks are found when telehealth platforms do not have proper control over the collection, use, and sharing of ePHI. However, with HIPAA Video’s secure and HIPAA Compliant telehealth platform, we provide top-notch security and protection of all electronic health records.

Top-Notch Security & Protection

End-to-End Encryption

End-to-end encryption is a technical safeguard of the HIPAA Security Rule that is required to maintain a secure platform for healthcare providers when delivering telehealth services.

Utilizing end-to-end encryption is the surest way to ensure that online communication is secure and protected. It provides reassurance for the provider and the patient that HIPAA Video is a trusted and secure platform that puts in extra effort to maintain compliance with the HIPAA Security and Privacy Rule.

End-to-end encryption is a system of communication that assures the patient and the clinician are the only two parties that can read messages and access ePHI unless any other parties are authorized by the patient to access the health information.

Messages are secured with locks, and only the recipient and the clinician or healthcare provider have the special keys that are needed to unlock and read the messages. Every message has a unique lock and key. This security measure is always activated and automatic; there is no way of turning it off.

Two-Step Authentication

HIPAA Video also requires patients and providers to utilize to a two-step authentication process reduce the chance of any breaches and to ensure only authorized users are logging in and attending appointments.


1. SMS Passcode or phone call;
2. Email verifications.

When patients are notified of their appointments, they will receive an email and/or a text message notification informing them that they have an upcoming appointment. However, this email does not offer any additional information regarding the provider’s name, address, or purpose of the appointment.

Once the patient clicks the invitation link, they verify their identity by typing in the code that will be sent via text message or phone call. After correctly entering the authentication code, the patient will then be granted to access the appointment details.

Cloud-Based Data Storage

Our servers are securely running on Microsoft Azure Government, a United States government cloud server that is compliant with government security and compliance requirements. Our cloud-based storage assures providers and patients that all ePHI acquired on HIPAA Video is safe in world-class security and compliant server.

Microsoft Azure Government Cloud provides:
  • Physical safeguards for all ePHI with the highest level of security in isolated data centers and networks;
  • Ongoing security risk assessment;
  • Attestation of compliance!

Furthermore, our cloud-based storage, Azure Government, holds data that is subject to specific government regulations and requirements, such as FedRAMP, NIST 800.171 (DIB), ITAR, IRS 1075, DoD L4, and CJIS.

To learn more about how Microsoft Azure Government works, click here.


Device Level Security Keys (coming soon)

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