Why HIPAA Compliant Telehealth?

As the Telehealth industry has grown dramatically in the past year, so has the need to apply HIPAA compliance to telemedicine video systems and procedures. HIPAA can be considered breached or violated in multiple ways. When practicing telemedicine, vigilance in HIPAA video compliance is essential.

The HIPAA Security Rule sets standards for ensuring that patients’ data is secure. These standards apply to data that is stored and data that is transferred electronically. Commercial video conferencing platforms are not held to the same standards. They may lack encryption and other important security features.

We meet the highest criteria for HIPAA Compliance

Patient data such as electronic medical files, images, and videos are key features of telehealth video conferencing. This data requires the same assurance of protection as patient information collected and used during in-person visits.

Our team of HIPAA Compliance experts routinely pressure tests our systems and processes to ensure we meet the highest criteria for HIPAA Compliance.  We use military grade hosting environments and conduct routine HIPAA training for staff and partners alike.  

HIPAA Video has built in features that make compliance easy:

  • Administrative access controls
  • Routine reminders to change passwords
  • 2 Factor authentication/identification (Password and Phone) 2FA
  • Secure access to video visits
  • End-to-end audio and video encryption

BAA Provision

As the cornerstone to HIPAA-compliant relationships, every HIPAA Video partner is guaranteed a HIPAA BAA Business Associate Agreement to maintain PHI security and overall HIPAA compliance.

As a paid subscriber, you can request a signed copy of your BAA Agreement by emailing support@hipaavideo.net.

Privacy and Security Concerns with Telemedicine

When a patient’s information and health data is recorded electronically and stored in a third-party system, it is vital that the data is protected from any breaches or unauthorized disclosures. Such breaches and disclosures have the potential to result in hefty fines and lawsuits. Privacy and security risks are found when telehealth platforms do not have proper control over the collection, use, and sharing of ePHI. However, with HIPAA Video’s secure and HIPAA Compliant telehealth platform, we provide top-notch security and protection of all electronic health records.

End-to-End Encryption

End-to-end encryption (E2EE) is a technical safeguard of the HIPAA Security Rule that is required to maintain a secure platform for healthcare providers when delivering telehealth services.

Utilizing end-to-end encryption is the surest way to ensure that online communication is secure and protected. It provides reassurance for the provider and the patient that HIPAA Video is a trusted and secure platform that puts in extra effort to maintain compliance with the HIPAA Security and Privacy Rule.

End-to-end encryption assures the patient and the clinician are the only parties that can read messages and access ePHI.

Messages are secured with locks, and only the recipient and the clinician or healthcare provider have the special keys that are needed to unlock and read the messages. Every message has a unique lock and key. This security measure is always activated and automatic; there is no way of turning it off.

Two-Factor Authentication

HIPAA Video also requires patients and providers to utilize to a two-step authentication process (2FA) reduce the chance of any breaches and to ensure only authorized users are logging in and attending appointments.


  1. SMS Passcode or phone call
  2. Email verifications

HIPAA Video also requires patients and providers to utilize to a two-step authentication process (2FA) reduce the chance of any breaches and to ensure only authorized users are logging in and attending appointments.

Cloud-Based Data Storage

Our servers are securely running on Microsoft Azure Government, a United States government cloud server that is compliant with government security and compliance requirements. Our cloud-based storage assures providers and patients that all ePHI acquired on HIPAA Video is safe in world-class security and compliant server.

Microsoft Azure Government Cloud provides:

  • Physical safeguards for all ePHI with the highest level of security in isolated data centers and networks
  • Ongoing security risk assessment
  • Attestation of compliance

Furthermore, our cloud-based storage, Azure Government, holds data that is subject to specific government regulations and requirements, such as FedRAMP, NIST 800.171 (DIB), ITAR, IRS 1075, DoD L4, and CJIS.

To learn more about how Microsoft Azure Government works, click here

The Cost of HIPAA Video Compliance

Do I Pay More for HIPAA Compliance?

One price includes HIPAA compliance, BAA Provision, and all the robust features available within HIPAAVideo.net’s service. Our goal is to remove the worries of HIPAA compliance so you can focus on providing the best patient care possible.  

Smart Simple Pricing is designed to provide everything you need to operate efficiently, including risk assessed HIPAA compliance.

Remote Visits. Real Simple.

Common Misconceptions

“Telehealth doesn’t need to be HIPAA compliant.” – It does indeed, and it’s the cornerstone of HIPAA Video.

HIPAA and Telehealth should go hand-in-hand.

HIPAA Video offers a simple and easy to use interface.

  • Entirely cloud-based
  • Requires NO software downloads
  • Requires NO purchasing of additional equipment

If you can use a smartphone you can easily use HIPAA Video.

Most Americans today have at least some familiarity with modern technology. 96 percent of Americans own some type of communications device and will have no trouble using HIPAA Video’s Telehealth platform.

HIPAA Video’s interface is user-friendly and makes it easy for anyone!

All you need to schedule a HIPAA Video telehealth appointment is internet access and a compatible device. HIPAA Video’s platform is compatible with nearly all of the most commonly used devices and operating systems.

Providers are able to provide patient-centered care with the use of telehealth.

Telehealth technology was actually initiated to increase the accessibility and quality of care for patients who do not have access to the healthcare they need.

Recent calls for social distancing and concern about potential sources of infection and exposure to harmful germs or viruses have increased demand for telehealth. In many cases, it is the safer better option available for patient care.

The increase in providers who offer telehealth services has made it so patients can receive personalized one on one clinician visits through the use of HD video session meetings.

Patients who choose telehealth are able to save their time and money. They are able to avoid potentially risky visits to Dr’s offices and hospitals.

These patients save money on travel-related expenses such as gas, public-transportation, hotel costs, and food accommodations when traveling to see a specialist, plus lost wages from taking time away from work.

They are able to access the healthcare they need in the environment that is best for them.

HIPAA Video made telehealth affordable for everyone!

Most major insurance companies cover telehealth appointments, and providers are eligible for reimbursement. Twenty-eight states currently require both Medicaid and private insurance companies to cover telemedicine services just as they would for an inpatient doctor visit.

Taking into consideration the amount of money patients potentially save in personal expenses, telehealth services actually make receiving quality healthcare less costly than ever before.

To find out more about reimbursement parity laws and telemedicine policies per state, click here.

Why are we called HIPAA Video?

As an advanced telehealth platform provider, our name says it all. We are a HIPAA compliant video conferencing system designed to serve healthcare providers in today’s rapidly evolving telehealth market. Rest Assured Your Patient Data is Secure with HIPAA Video

For The Health Of Your Practice

For the Health of your Patients

5.0 from 5 reviews
Ratings and reviews
  • 5.0 from 5 reviews
  • 2021-02-10

    Susan Blum, LCSW, New York, NY.

    I am thrilled with how robust and simple the system is, and with the clarity of both the video and the audio transmission. Best by far of any platform I've tried! I know this will enhance my practice, and I am very grateful to you and to the rest of the team for doing all the behind the scene work so that we therapists can focus on our patient.

  • 2021-02-07

    Dr Bob Goldberg, New York, NY.

    It probably goes without saying that this experience was completely different from my outreach to Zoom to learn more about their HIPAA-compliant platform. It's been over a week since I got a form email from them saying that someone would be back in touch with me "as soon as possible." Not holding my breath… Any colleagues I speak to have found Zoom to be confusing and/or unresponsive. All this, for Zoom's outrageous charge of $200/month.

  • 2021-02-07

    Dr. Stephanie Wellon, M. Ed, PA

    I am forever grateful for the day that I made contact with you by phone. It was to my surprise (amid a public health crisis due to Covid -19) that I was able to actually speak with a live person that is and after scurrying through many websites and contacts to inquire about tele-counseling options to support the students in our school district.

  • 2020-09-01

    Dr. Efi Inyang, Clinton, MD.

    Thank you for helping us to make a smooth transition to HipaaVideo with the sudden change we had to make in light of the Corona virus pandemic. Our clinicians are able to hold their therapy sessions and the doctor is able to see her patients for medication management with ease. It is also great that your system is Hipaa compliant. We are already recommending HipaaVideo to others and will continue to highly recommend it.

  • 2020-04-08

    Dr. Terry Martin & Bob Cayne Scottsdale, AZ.

    HIPAAVIDEO.NET fits perfectly with our digital practice, NoCouchTherapy.com that conducts telehealth sessions globally. Thank you, Frank and Marlene.